mydreamholiday is powered by Leisure Options (LO). LO operates as the facilitator and auctioneer under its registration with the Property Practitioners Regulatory Authority (PPRA). We are not the owner, seller or buyer of any timeshare, and we are not a party to the sale.
Sellers list their timeshare and sign a Seller Mandate appointing us to market and facilitate the sale. A buyer who wins an auction, or whose purchase is agreed, pays the full amount into LO's FNB Section 54 trust account: the purchase price, the buyer's commission, the admin fee and the club's or resort's transfer fee. Buyers pay only through our secure checkout on the website, or through a payment request on mydreamholiday (a secure CallPay link shown on the buyer's dashboard and on the listing) — we never send payment links or bank details any other way. Everything the buyer pays is held in trust as client money until the ownership transfer is registered and the 3-day period for the buyer or seller to raise a problem has passed. LO then earns its fees, pays the transfer fee over to the club, and pays the seller the sale price less the seller commission and the payment-processing fee.
Every listing's ownership and levy position is checked before it goes live. LO may edit a listing for formatting, or decline or remove a listing. Review is not a guarantee of accuracy — the seller is responsible for what they declare.
Fees are shown before you commit. The buyer pays the buyer's commission and the admin fee together with the purchase price. The seller commission and a payment-processing fee are deducted from the sale proceeds at settlement, after transfer; there is no upfront fee to list. VAT applies only to LO's fees (the buyer's commission, the admin fee and the seller commission) and is included in them; no VAT is charged on the purchase price, the transfer fee or the payment-processing fee. Commission is never tied to credit approval.
If the sale cannot go ahead for a reason that is not the buyer's fault — for example because the managing body refuses the transfer, a right of first refusal is exercised, or the seller cannot transfer — the buyer gets back everything they paid, fees included. If it cannot go ahead because the buyer refuses or fails to do what the transfer needs within 14 days of being asked, the price and the transfer fee are refunded and LO keeps its buyer's fee. An auction win and an accepted offer are binding: the buyer cannot cancel them because they change their mind. A fixed-price (Buy-Now) purchase carries a 7-day cooling-off period from the day the buyer secures the listing, ending once they sign the transfer documents; if they cancel in that period, LO keeps the admin fee and refunds the rest.
Bids are binding. If the reserve is met, the highest bid concludes the sale. The winner must pay the full amount within 24 hours, by the deadline shown to them; if they do not, their bid is in default and the lot may be offered to the next-highest bidder. A seller cannot withdraw an auction once it has bids or has closed. Auction finality and any cooling-off rights are subject to South African law.
You must be 18 or older, and we need your ID before you can bid or buy, never just to browse.
While a listing is live with us, the seller agrees not to sell the same interest elsewhere.
LO is not liable for the accuracy of listings, the conduct of buyers, sellers or clubs, or transfer delays. Nothing in these terms excludes rights you have under the Consumer Protection Act.
Please contact us first at support@mydreamholiday.co.za. Unresolved matters may be referred to the relevant ombud or regulator.
We may update these terms on notice. South African law applies.